Q&A
Q: Do you offer free shipping?
A: Yes! We offer free shipping to select regions in Ontario, Canada on orders of 12 cans or more.
Q: What areas qualify for free shipping?
A: Free shipping is available to the following areas:
Toronto, Uxbridge, Stouffville, Newmarket, Pickering, Ajax, Whitby, Oshawa, Bowmanville, Courtice, Newcastle, Port Hope, Peterborough, Oakville, Burlington, Hamilton, St. Catharines, Guelph, Cambridge, and Kitchener-Waterloo, Ottawa, London.
Q: How often do you deliver?
A: Deliveries are made through our third party couriers on a weekly basis, with orders picked up on Tuesdays. You can expect your order to arrive within one week or sooner from the pick up date.
Q: What if I’m outside your free delivery area?
A: Due to the limitations of our courier services, we cannot ensure delivery to every part of Ontario. If we are unable to deliver to your area, we will initiate a refund.
Q: Can I request a refund?
A: At Chronicle Brewing Company, we take pride in the quality of our craft beer. Due to provincial alcohol regulations, all beer sales are final once they leave our premises.